Frequently Asked Questions

Frequently Asked Questions:

 

 

What suburbs do you service?

 

 We service all over the Sydney metro areas. All the way up to the Northern Beaches, down to Sutherland shire as well as the western suburbs and eastern suburbs.

 

How much does carpet cost?

 

Residential

 

  • Carpet prices start at $40.00/sqm for rental quality and budget friendly options (polyester/polypropylene).
  • Synthetic (polyester/polypropylene/solution dyed nylon) and wool carpets for your home can range from $55.00/sqm all the way up to $130.00/sqm + for top quality wools and SDNs (solution dyed nylons) 

  

 Commercial

 

  • Cheaper commercial options for carpet are made from polypropylene or SDN and start at $40.00/sqm.
  • Wool commercial carpet options are far better in quality but are more expensive and start at $65.00/sqm.

 

What is your full service for carpet supply and install?

 

  • Supply specified carpet
  • Take up and disposal of old carpet and underlay
  • Carpet installed to Australian standards on Dunlop 10mm foam underlay (standard or premium options available)
  • Smoothedge tackless finish
  • Vacuum on completion

  

Potential extra charges

 

  • Old laminate or vinyl take up and disposal. (These take up types are more labour intensive and expensive to dispose of)
  • Labour charge for stairs
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Excessive scraping of old underlay
  • Sub-floor preparation and/or sub-floor rectification
  • Trims where required

 

How much does vinyl planks cost?

 

2.5-3mm vinyl planks start at $90.00/sqm and go up to $150.00/sqm for 4-5mm better quality options.

 

What is your full service for vinyl plank supply and install?

 

  • Supply specified vinyl plank
  • Take up and removal of old flooring
  • Grind sub-floor to remove any lumps and imperfections
  • Patch and repair any concrete imperfections with Ardit floor repairer
  • Prime sub-floor and apply a 3mm flow-coat of Ardit floor leveller
  • Installation via the direct-stick method
  • Caulk vinyl to wall edges for a smooth finish

  

Potential extra charges

 

  • Any unforeseen sub-floor preparation (sub-floor preparation costs and processes can only be truly determined once the existing floor coverings have bee removed and the sub-floor is viewable)
  • Labour charge for stairs.
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Trims where required.

 

How much does Laminate flooring cost?

 

8mm laminate flooring starts at $90.00/sqm and go up to $140.00/sqm for 12 or 14mm better quality options.

 

What is your full service for laminate flooring supply and install?

 

  • Supply specified laminate
  • Take up and removal of old flooring. 
  • Installation via the direct-stick method. 
  • Caulk vinyl to wall edges for a smooth finish

 

Potential extra charges

 

  • Any unforeseen sub-floor preparation (sub-floor preparation costs and processes can only be truly determined once the existing floor coverings have bee removed and the sub-floor is viewable)
  • Labour charge for stairs.
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Trims where required

 

How much does Laminate flooring cost? 

 

8mm laminate flooring starts at $90.00/sqm and go up to $140.00/sqm for 12 or 14mm better quality options.

 

What is your full service for laminate flooring supply and install?

 

  • Supply specified laminate flooring
  • Take up and removal of old flooring
  • Installation via the click-system method on 2mm foam underlay.
  • Scotia edging to match

  

Potential extra charges

 

  • Any unforeseen sub-floor preparation (sub-floor preparation costs and processes can only be truly determined once the existing floor coverings have been removed and the sub-floor is viewable)
  • 2mm Acoustically rated foam underlay for noise reduction.
  • Take off existing skirting and re-attach.  
  • Labour charge for stairs.
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Trims where required

 

How much does hybrid flooring cost?

 

Hybrid flooring start at $90.00/sqm and go up to $160.00/sqm for better quality options.

 

What is your full service for hybrid flooring supply and install?

 

  • Supply specified hyrbid flooring
  • Take up and removal of old flooring
  • Installation via the click-system method
  • Scotia edging to match

  

Potential extra charges

 

  • Any unforeseen sub-floor preparation (sub-floor preparation costs and processes can only be truly determined once the existing floor coverings have been removed and the sub-floor is viewable)
  • Take off existing skirting and re-attach.  
  • Labour charge for stairs.
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Trims where required

 

How much does timber flooring cost?

 

Timber flooring start at $150.00/sqm and go up to $250/sqm for better quality options

 

What is your full service for Timber flooring supply and install?

 

Supply specified timber flooring

Take up and removal of old flooring

Installation via the click-system or glue-down method

Scotia edging to match

  

Potential extra charges

 

  • Any unforeseen sub-floor preparation (sub-floor preparation costs and processes can only be truly determined once the existing floor coverings have been removed and the sub-floor is viewable)
  • Take off existing skirting and re-attach.  
  • Labour charge for stairs.
  • Matching stair nosing’s. (starting at $40/m)
  • Moving of furniture (starting from $50/standard bedroom of furniture and approximately $100/lounge room)
  • Trims where required

 

How long does it normally take to install carpet or hard flooring?

 

Carpet

 An average sized rental property with 3 or less bedrooms and a lounge/dining room usually takes 1 day.

 A family home with 3-5 bedrooms, a lounge or dining room + stairs can take between 1-2 days. 

 A small office or shop front should only take 1 day but if your commercial space is large then it could take multiple days.

  

Vinyl

Small vinyl jobs like kitchens or entry halls usually only take ½ to 1 day.

Entire rental properties or houses usually take between 1-3 days depending on the floor preparation involved.

Commercial spaces are job dependent but usually range from 1-5 days.

  

Laminate/Hybrid

Rental properties and average sized 3 bedroom homes without stairs take between 1-2 days. With stairs can add an extra day.

Commercial spaces are job dependant but usually range from 1-5 days.

  

Timber

Residential and commercial timber jobs times vary depending on installation process. Click-system installs are quicker and mirror that of laminate/hybrid, but glue-down installations roughly take double the time.

 

Where are you based?

 

We are based in Ermington, Sydney. Address is 1/63 Atkins Rd, Ermington NSW.

 

What brands do you offer?

 

We offer a huge variety of products from the leading and most trusted brands across all forms of flooring.

 

Why should I use you instead of another provider?

 

Eastwood Carpets has been a leading independent flooring supplier for almost 40yrs. Kris, the owner has been in the flooring industry for over 17 years and his staff and installers all have over 15yrs+ experience each across all forms of flooring. We strive to keep an extremely high standard of customer service from the start to finish. Our installers are qualified and experienced and produce fantastic results day after day. We are a company that prides ourselves on getting the job done on time, on budget and to a standard not many can match and customer/client reviews back this up. When we finish your job, we want you to be ecstatic with your new floors!

 

Can you do commercial flooring?

 

Yes we can. We do all types of commercial flooring across many types of applications. from offices to kitchens and everything in between.

 

Do you do carpet & flooring for investment properties?

 

We specialise in transforming your investment property with on trend and on budget flooring options. We keep stock of 3 popular rental quality carpets and 2 neutral vinyl plank colours that go with most interior décor schemes. Having stock on hand means we can usually keep the time from quote to installation down to a minimum so your property can go back on the market asap.

 

What types of products do you offer?

 

We offer a huge range of carpet, laminate, vinyl, hybrid and engineered timber.

 

How does the process of getting new carpet & flooring work?

 

  1. Firstly, our customers need to decide on a product that suits there needs. This can be done by visiting our showroom, finding a product online or an on-site appointment.
  2.  From there we measure the space and work out how many lineal or square meters you need. This process can take a few minutes or up to an hour depending on the complexity of the job. One of our team will run through the ins and outs of the job process onsite if possible and answer any questions you may have regarding the process.
  3. We then draw up a plan for your job to work out exactly how your job will be installed and how much product you require. 
  4. Up next is getting a quote to you. We try to get our quotes to within the agreed time limit. If there is any delay for any reason, we will be in touch and give you a time you should receive by.
  5. If you accept our quote, we will send out a deposit invoice with our standard 40% deposit details included. Once the deposit has been paid, we will order the flooring and book in an installation date that suits you.
  6. The day before installation we will call you and confirm that everything is on schedule.
  7. The installation process will take place in the allotted time frame and will be sent an invoice for the balance. Once you are happy with the final result you can finalise the payment and enjoy your new flooring! 
  8.  If there are any issues of any kind, we encourage you to let us know asap so we can get the problem rectified in a timely manner

 

Do you do new builds as well?

 

 Yes we definitely do new builds. They are just like any other installation process but without the removal of old flooring or moving or your furniture.

 

Where can I see your range of carpet/flooring?

 

You can come to our showroom Monday to Friday between 8am – 3pm to see everything we have to offer. We do appointments outside of these hours but you will have to ring and check for availability.

 

We also do in-home/office appointments but have a limited range of samples on offer as our range is big but there is only so much we can take out of the showroom at one time.

 

Can you get a brand or type of flooring I’ve seen elsewhere? e.g. from Carpet Call or Harvey Norman?

 

We can get a wide variety of flooring types from different manufacturers but most of the bigger flooring chains have exclusive products and flooring styles that we can not supply or install. We will generally have something to offer you that is like for like or similar to the style, colour and type of flooring you require. If you have a product in mind we are happy to research it to find out what it’s like and offer you selections that will be suitable and close.

 

Click Here To Call Our Showroom Now

 

If you’d like to chat about your project, please call us on (02) 9638 2766 or fill out the form on our contact page and our team will be in touch.

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